Aliases

Email address aliases

An email alias is an email address that redirects all mail to a specified mail account. An alias is not an email account. Each account can have unlimited numbers of aliases.

When you select Aliases from the Manage Addresses Navigation pane, all aliases that are configured are displayed in the Content pane.  To see which account an alias is configured for, hover the mouse over the alias address. The tool tip shows the account associated with the alias.

Aliases can be created when you create a new account and can be added or changed in existing accounts. From the aliases toolbar you can also create new aliases for an account and move aliases from one account to another.

To add an alias to an existing account

1. Go to Manage > Accounts.

2. Select the account and in the gear icon click Edit.

3. In the Navigation pane select the Aliases.

4. Click Add.

5. Enter the  mail address and a domain, to complete the address.

6. Click OK.

7. Click Save.

To move an alias to another account

1. Go to Manage > Aliases.

2. Select an alias to move, and in the gear icon click Move Alias.

3. In the Select an account dialog box, enter the account name.

4. Select the account to which the alias will be moved.

5. Click Move. The alias address is removed from the previous account and added to the moved-to account.

To remove an alias from a specific account

1. Go to Manage > Aliases.

2. Select the account and in the gear icon click Edit.

3. In the Navigation pane select the Aliases.

4. Select the alias to remove and in the gear icon click Delete.

5. Click Yes.

To create a new alias

1. Go to Manage > Aliases.

2. In the gear icon click New.

3. In the Alias text box enter the alias name to use and the domain for the alias. The domain must exist.

4. In the Target Account field, enter the account that uses this alias. The domain for that account is automatically added.

5. Click OK. The alias name is added to the account's Alias tab.

Domain aliases

A domain alias allows different domain names to direct to a single domain address. Domain aliases let users access the same site through different addresses.

For example, your domain is domain.com, but you want users to have an address of example.com, create example.com as the alias for domain.com. Sending mail to user@example.com is the same as sending to user@domain.com.

• A domain alias is a domain name just like your primary domain name. You must own the domain name and have access to the DNS zone to configure the MX records in order to be able to use it as an alias.

Adding a domain alias

Domain aliases are free of charge but can only be added by the support team. Please open a ticket with your EhloMail provider and they will be able to assist you with this request.