Messages display

You can view email messages in two formats, HTML or plain text.

  • HTML messages can have text formatting, numbering, bullets, colored background, and links, which can make messages easier to read.
  • Plain text messages can always be read by other email clients. Plain text does not support any text formatting, styles, links or images. You can view a message in plain-text mode even if it contains HTML. The HTML tags are displayed in the body of the message in the plain text view.

Set Message Display Format

  1. Go to the Preferences > Mail page.
  2. In the Displaying Messages > Display Mail, select either As HTML (when possible) or As Text.
  3. Click Save.

Turn Off Preference to Display Images in Messages

When you display mail as HTML, images attached to a message are automatically displayed when you open the message.

  1. To change this go the the Preferences > Mail page, Images and deselect Display pictures automatically in HTML Email.
  2. Click Save.

How Address Bubbles Work

Names in the address field display in an email “bubble” rather than as text. The bubbles are more interactive than email addresses displayed as text. The following actions are available when using bubbles for email addresses.

  1. When addressing an email, you can right-click on a bubble to display a menu of options, including Delete, Edit, Edit Contacts.
  2. When reading an email message, you can right-click on a bubble to display a menu of options, including Add to Contacts, New Email, Advanced Search.
  3. You can left-click a single bubble and drag and drop it into another address field or select multiple bubbles and drag the addresses using the "rubber band" selection tool to move bubbles. "Rubber band" selecting is left clicking on the white space on the field and dragging a selection box across selected bubbles. The selected bubbles are highlighted in blue. You can now drag and drop them to another field.
  4. You can use CTRL+C to copy and CTRL+V to paste the address.
  5. You can tab or use the left/right arrow keys to navigate between bubbles.
  6. When autocomplete is used to select a distribution list, the bubble includes a + (plus) sign to identify the address as a distribution list. You can click the "+" to expand the list to display distribution list members. You can also click on an address in the list to send an individual email to the selected addressee.

Bubbles are enabled by default. You can enable or disable bubbles by going to the Preferences > General page, Other section.