EhloMail User Guide
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1.
Domain Administrators
Getting started admin guide
Activate Email Security
Update DNS records
EhloMail admin panel
EhloMail administration console
Navigating the EhloMail Console
View existing accounts under your domain
Manging Global Settings
Edit General Information of a Domain
Blocking email attachments by File Type
Global settings to block mail attachments
Making Free/Busy Schedule Available
Manage domain authentication settings
Managing Email accounts
Account Email Validation Settings
Purging mail messages
Setting time zones for accounts
Manage account Free/Busy email address
Re-indexing a mailbox
Managing shared items with distribution lists
Maibox usage
Configure viewing attachments as HTML
Renaming an account
Changing account status
Deleting accounts
Setting and Changing Passwords
Add Foreign Principal Email Address to an Account
Resources
Creating a resource
Managing Resources
Managing resource conflicts
Taking a resource out of service
Monitoring a resource account's calendar
Distribution lists (Group Emails)
Create a Distribution List (Group Email)
Creating dynamic distribution lists
Distribution List Owners
Add distribution lists to an existing account
Delete a distribution list
User Preferences
Autocomplete on GAL
Customization
Customize Themes and Logos
Customize EhloMail web client background colors and logos
Making UI themes available by account
Aliases
Mobile
Setting up mobile device security policies
Managing mobile devices
Changing mobile device password policy
Mobile device wipe
Catch-all email alias
Search
Using Search
Advanced Search
Saving Search Queries
EhloMail Security Dashboard
Spam Settings Explained
Email Encryption
Configure Encryption
Data Loss Protection filters
Email Archiving
Retention and Legal Hold Policy
Managing users
Spoofing protection best practices
2.
End user help
EhloMail service overview
Setting up your account
Navigation tips
Reading emails through the EhloMail Web Client (EMWC)
Using the Touch client
Changing Your Password
Setup your password recovery account
Personalizing your account
How to connect your EhloMail account - Android users
How to connect your EhloMail account - Windows users
How to connect your EhloMail account - iOS users
How to use EhloMail with Outlook for Mac
Accessing External Accounts
Calendar Sync using iCal in OS X
Address Book /Mac Contacts sync with CardDav
Managing email
Reading mail
Working in Offline Mode
Using reading pane
Moving less important mail out of the Inbox
Receiving new mail notification to another email address
Marking multiple messages for the same Action
Moving, sorting and grouping email messages
Trusted addresses list
Finding email headers
Setting up an Out of Office message
Subscribing to RSS feeds
Using Zimlets
Managing your account quota
Attachments
Messages display
Deleting messages
Assigning retention policies to email folders
Customizing your mailbox initial view
View email messages by Conversation
Composing and sending email
Adding Attachments
Addressing a Message
Composing a New Email Message
Delegate Others to Send Messages on Your Behalf
Forwarding Email Messages
Sending email on behalf of someone else
Undeliverable Email
Using Other Account Identities When You Send an Email
Using Signatures Automatically
Email Filters
Creating a Filter
Applying & Editing a Filter
Setting Up Filter Rules
View Filters
Organise your account
Folders
Using Tags
Flags
Contacts
Add Contacts to a Contact List
Automatically Add Contacts to Emailed Contacts List
Contact Groups
Distribution Lists
Contact Groups for mass emailing
Importing & Exporting Contact Lists
Viewing Contacts
Calendar
Free/Busy Information Display
Import / Export Calendar
Manage Calendars
Set Default Calendar View
Tasks
Creating and Viewing Tasks
Editing Tasks
Task lists
Briefcase
Briefcase Folders
Sending Files from Your Briefcase
Working in Briefcase
Sharing Items
Update Sharing Permissions
Contacts Sharing
Manage Shared Items
Share Calendar
Sharing Mail Folders
Email Security
Two - Factor Authentication (2FA)
Application Passcode
Enable Two Factor Authentication on your Email
Supported 2FA Apps
Manage Trusted Devices
One-time backup codes
Managing Spam
Allow / Block Sender Lists
Marking Email as Not Spam
Marking Emails as Spam
Searching in the Email Archive
Emergency Inbox
Sending Encrypted Emails
Clear History
Atom 1.0
RSS
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Domain Administrators
EhloMail administration console
Customization
Customization
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