The EhloMail service is comprised of two important features: email security and email functionality. The following article will give you a brief overview about both so you can get familiar with your new email solution in no time.
The email security part of the service is very important as it allows you and your clients or colleagues to enjoy a spam-free experience, but also doubles as failover solution in case the mail server is not operational. Courtesy to its integrated Emergency Inbox you will be able to continue accessing your emails through webmail and send and receive new correspondence for up to 30 days.
After your email account is created, you will receive a separate branded email with instructions on how to login to your EhloMail Security by Proofpoint account, where you will be able to manage spam and check your quarantine queue. For more details we recommend having a look at the Managing Spam section.
The main feature of the EhloMail service is the Enterprise email collaboration suite which, depending on the plan you purchased, gives you access to a set of powerful tools that enable you to send and receive emails, share documents with your team, syncronise calendars, create tasks, manage resources and so much more.
The email messaging feature is a full-featured email application. This feature along with functionality that you enable creates an email mailbox that includes the ability to:
Organize messages by conversations, tags, folders
Share folders with others and delegate manager access to their folders to allow the manager to send mail on the behalf of another user
Create filters
View attachments
Search with advanced tools
Address Book lets users maintain multiple contact lists and add contact names automatically when mail is received. When Address Book is enabled a Contacts and an Email Contacts address book are created in the user's Address Book and users can create their own address books. Users can import contacts files that are saved in .csv format. Users can share their contacts, if the Sharing feature is enabled.
The Calendar feature is a full-features calendar application that includes the following functions:
Schedule appointments, meetings, and establish recurring activities
Create multiple calendars
Subscribe to external calendars and view their calendar information from EMWC
Share calendars with others and delegate manager access to their calendars, if enabled
The Tasks feature lets users create to-do lists and manage tasks. Tasks includes the following functions:
Create different task lists
Define start and due dates
Set priority for the tasks
Keep track of progress and percentage complete
Share tasks lists with others
The Briefcase feature lets users upload files and create and save new documents to their EhloMail Web Client account. These files can be accessed whenever they log into the advanced EhloMail Web Client, and can be organized into different briefcases.
When Preferences is enabled, users can change the preferences that are configured for them in either the COS or for the individual account. If this feature is disabled, users cannot change their preferences and do not see the Preferences folders in their mailbox.